Stephen M. R. Covey shows how trust—and the speed at which it is established with clients, employees, and all stakeholders—is the single most critical component of a successful leader and organization. With over 2 million copies sold, this instant classic shows how establishing trust is "the one thing that changes everything" in both business and life.
This 2018 Updated Edition includes an insightful Afterword by the author which explores 10 key reasons why trust is more relevant now than ever before, including how trust is the new currency of our world today.
Why trust? The simple, often overlooked fact is this: work gets done with and through people. There's nothing more impactful on people, their work, and their performance, than trust.
For business and organizational leaders in any arena, The Speed of Trust offers an unprecedented and eminently practical look at exactly how trust functions in our every transaction and relationships—from the most personal to the broadest, most indirect interaction. It specifically demonstrates how to establish trust intentionally so that you and your organization can forego the time-killing, bureaucratic check-and-balance processes so often deployed in lieu of actual trust.
Author Stephen M. R. Covey, widely known as one of the world's leading authorities on trust, asserts, "Trust is the most overlooked, misunderstood, underutilized asset to enable performance. Its impact, for good or bad, is dramatic and pervasive. It's something you can't escape."